The Short Version.

Audited November 2026 · Baseline from August to October 2026 · Sample numbers, invented

  • Business ProfileNeeds Work
  • WebsiteNeeds Work
  • ListingsMissing
  • ReviewsStrong
  • CompetitorsNeeds Work

Strong: nothing urgent. Needs Work: in place, but holding the cafe back. Missing: key pieces aren't there at all.

River & Bean is easy to like and hard to find. Its reviews beat most of the cafes around it, but its profile says it opens an hour later than it does, its category doesn't match the cafes Google ranks above it, and Apple Maps and Bing don't list it at all. Most of the This Week list is an afternoon's work the owner can do alone.

The Baseline.

Recorded before anything changed. Every monthly report compares against these numbers. Each is a monthly average over the three months before the audit.

Clicks From Google Search
312 a month
Times Shown in Search
14,800 a month
Average Position
18.4
Calls From the Profile
41 a month
Direction Requests
126 a month
Orders Started From Search
23 a month

Place in the Map Results

Five of the ten target searches, each run from three points in the cafe's area. A dash means it wasn't in the top 20.

SearchBy the Cafe1 Mile North2 Miles East
coffee shop huntington beach712—
coffee near me3918
cold brew near me511—
cafe with patio4614
order ahead coffee———

What We Found, in the Order We'd Fix It.

Each finding with its impact and effort. Anything the owner can fix alone is marked. The step number links to the check it came from.

This Week

About an afternoon, nearly all of it the owner's.

FindingStepImpactEffortWho
The profile's primary category is “Cafe”. All three cafes ranking above it use “Coffee shop”.03HighAn hourYou can do this
The profile says it opens at 7 am on weekdays. The website says 6 am, which is right.06HighAn hourYou can do this
Yelp still shows the old phone number, (714) 555-0199.06MediumAn hourYou can do this
The last post on the profile was five months ago.03MediumAn hourYou can do this

This Month

Mostly the website.

FindingStepImpactEffortWho
The home page takes 4.8 seconds to show on a phone, against Google's good mark of 2.5. Most of that is one 3.1 MB photo at the top.04HighA dayUs
Order Ahead is a section of the home page, not a page of its own, so “order ahead coffee” searches have nowhere to land.05MediumA dayUs
The menu page has the same title as the home page, so it can't rank for menu searches.05MediumAn hourUs
No LocalBusiness markup, so Google has to guess the address and hours from the page.04MediumAn hourUs
No listing on Apple Maps or Bing Places.06MediumAn hourYou can do this

Ongoing

A few minutes a week.

FindingStepImpactEffortWho
None of the last 30 reviews has a reply.07MediumOngoingYou can do this
Twelve photos on the profile, the newest from March. Add a few each month.03LowOngoingYou can do this
Reviews come in when customers think of it. A short link sent by text after an order would bring in more.07LowOngoingYou can do this

Listings, Side by Side.

The cafe's name, address, phone and hours on each site, checked against the one version on its website.

SiteNameAddressPhoneHours
Google Business ProfileMatchesMatchesMatchesWrong: 7 am weekdays
YelpMatchesMatchesWrong: old numberMatches
FacebookMatchesMatchesMatchesMatches
Apple MapsMissing
Bing PlacesMissing

Against the Three Cafes Above It.

The three businesses that show up in the map for its best searches. They're made up too, so they're lettered.

MeasureRiver & BeanCafe ACafe BCafe C
Primary categoryCafeCoffee shopCoffee shopCoffee shop
Reviews212 at 4.7486 at 4.6158 at 4.897 at 4.5
Photos on the profile121406438
Newest profile post5 months ago6 days ago3 weeks ago2 months ago
Home page on a phone4.8 s2.1 s3.0 s2.4 s
Pages for its services2543

What the AI Answers Said.

We asked Google's AI Overviews, ChatGPT and Perplexity for “best coffee shop in Huntington Beach” and “coffee shop with a patio near the pier”. River & Bean was named in one answer of the six. Nobody controls these answers, so this part isn't graded.

  • The Sites They Cited. Yelp, Google reviews and two local best-of lists, in that order.
  • What Would Help Most. Fixing the Yelp listing and replying to reviews, which are already on the lists above.

What Happens Next.

If River & Bean hired us, the fix order would become its first month of work.

  1. Week 1

    The Owner's List

    The category, the hours, the Yelp number and a first profile post, with us on call.

  2. Weeks 2–4

    The Website

    The photo, an Order Ahead page, the menu title and the markup, each one tested again once it's done.

  3. Every Week

    The Profile, Kept Alive

    Posts and photos from its 90-Day Campaign, three a week, and a reply on every review.

  4. Every Month

    Measured

    A report against this baseline: clicks, position, calls and direction requests.

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